“We are pleased to offer our international customers the exceptional technical support of the flex4 team” said Stephen Sakai, CMD President. “Establishing a centrally located European center for quick-response service is an important goal for CMD, and the team at flex4 has extensive experience in equipment service and technology with personnel skilled in machine controls and programming and electrical/mechanical engineering expertise. flex4 is uniquely qualified and ready to meet the needs of our customers.”
Pouch Machinery Experts
flex4 is an established supplier of service support for all brands of pouch equipment throughout Europe. They will continue to service their existing customers, and will now also offer CMD pouch machinery customers - directly and through CMD agents - an array of services provided by experienced technical experts:
Machine Controls Software and Automation
Equipment Upgrades, Retrofits and Rebuilds
Total Plant Process Solutions
Machine Service and Parts
Machine Controls and Programming
Mechanical Engineering, Systems Design and Process Improvement
Customized Technical Consulting
Support for CMD Bag Machinery Customers and CMD Agents
flex4 will support CMD agents throughout Europe by providing quick, reliable equipment service response for their customers. CMD agents may expand their pouch machinery offerings to include the full line of flex4 products and services to their customers.
Customers of CMD bag converting equipment will benefit from the new regional service center by having a nearby location from which service, support and technical consultation can be easily and quickly dispatched.
The CMD European Service center is located in the flex4 facilities in Ligornetto Switzerland.
A history as partners
CMD and flex4 have collaborated on projects and customer support in the United States and Europe for three years, and have established an excellent working relationship. “Identifying how each of our firms has strengths to offer our respective customers has made the value to customers greater than the sum of its parts,” says Davide Tesin, flex4 Operations Manager/Software Engineer. “flex4 has aligned well with CMD’s commitment to advance technology, and has been particularly helpful in jointly developing software solutions for machine control on the pouch equipment side,” says Sakai.
flex4 will retain its name, but will be known as a CMD company.
Located in Ligornetto, Switzerland, flex4 innovates and applies high-end technology for equipment owners with a special focus on pre-made pouch converting systems. Agile methodologies and experience in key areas of industrial automation and manufacturing processes are at the core of flex4 automation solutions. flex4 offers fully dedicated design, development and integration solutions to meet simple or complex requirements, even for fully customized automation systems.
CMD began in 1980 as Custom Machinery Design and has built an international business by inventing, and continually advancing plastic converting machinery and automation for manufacturing plastic bags, pouches and specialty converted products and flexible packaging used in a variety of industries. CMD offers custom and stock machinery, replacement parts, upgrade kits, and engineering and technical services in the Americas, Europe, Asia, Australia and the Middle East. The firm has 79 patents worldwide and dozens more applications in process at this time.
Some of CMD’s inventions include: high-speed, continuous-motion bag sealing and drawtape trash bag converting; overlap bag winding for one-at-a-time dispensing of bags-on-a-roll; and Intelligent Sealing for verifiable pouch quality.
CMD also designs and manufactures fueling equipment for compressed natural gas (CNG). CMD offers a unique, wrap-around service program, 24/7 station monitoring and solutions dispatch services, and comprehensive service training programs for technicians.
CMD operates from a 126,000 square foot manufacturing, R&D and headquarters campus located in Appleton, Wisconsin and has machinery installations in 42 countries. The firm employs 200 people.