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Articles for category Customer Support

CMD 360

Comprehensive After Sale Support

The time when you understand the value of your OEM’s support comes long after you sign on the dotted line for the shiny new machine.  Even if the literature and promises sound good up front, it’s important to know that your OEM will have your back
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Five Critical Capabilities to Expect from Your OEM

Information to Help with This Important Decision

Choosing your equipment assets, and your OEM, is an important decision -  one that you’ll live with for years to come. It will impact your company’s productivity, profitability and its ability to nimbly adapt to changing market conditions and
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Advanced Drawtape Hem Sealing and Servo Air Horn Upgrades

Save on Parts and Service Bundles

Upgrades to Enhance Efficiency, Improve Quality, and Save Time and MoneyServo Air Horn Upgrade - for Bag Winders*Profit through efficiency - eliminate downtime related to air horn adjustments.  Simplified, robust design and quicker set-up for
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CMD Provides Excellent Service for Customer's Waterline Pouch Machine

Quick Service Response and Helpful, Knowledgeable Personnel

C-P Flexible Packaging was experiencing leakers at the zipper which resulted in the machine going down for investigation and service. Due to the urgency of the situation, the company contacted CMD and requested a service call. Brad P., CMD Senior
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Power Up Your Productivity in 2018!

Special Pricing on Controls Upgrade Bundles and Preventive Maintenance and Operator Training Bundles

Expand the useful life of your dependable CMD bag or PDI pouch equipment by scheduling a controls upgrade, or preventive maintenance/operator training bundle in 2018!  Prevent downtime related to obsolete components. Revitalize your important
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CMD's Menu of Customer Support

5 Services to Save You Money

Choosing the best services for your equipment - from phone support to preventive maintenance - can save you money, year-over-year, and lower your total cost of maintenance.
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